Selected engagements in complex and critical IT environments.

REFERENCE 01

MBCC / Sika │ Building Chemistry │ 2023–2024 │ >€ nn.n M

SITUATION

Separate part of IT from parent company and establish a new carved-out IT environment while maintaining full operational continuity across ERP, Non-ERP, ITSM, infrastructure, network and security services under tight timelines.

MY CONTRIBUTION

Global Carve-Out / TSA Manager — full accountability for governance, operational coordination and delivery of the global IT workstream.

KEY OUTCOMES

• All IT services separated on time — zero major escalation

• Full TSA obligations delivered throughout 12-month transition — no TSA extension required

• KPIs / SLAs maintained across all critical services — no operational disruption or TSA financial penalties

REFERENCE 02

UNIQA IT Services │ Insurance │ 2014–2022 │ 40+ projects | 8 years+

SITUATION

PMO under stress — growing portfolio, limited transparency, fragmented governance and delivery challenges across multiple countries and IT domains.

MY CONTRIBUTION

Head of Delivery PMO — leading 25+ Project Managers across AT, DE, HU, SK and RO while driving PMO stabilization, governance, projects portfolio management and enterprise PPM transformation.

KEY OUTCOMES

• Portfolio completion rate increased from 55% to 70%+ within 6 months

• PPM Tool integration and Agile / SAFe framework rollout across 3 countries

• Budget transparency significantly improved via SAP FI/CO integration and PM controlling process optimization

REFERENCE 03

Western Union │ Financial Services │ 2011–2012 │ $ nn.nM

SITUATION

Complex PMI programme following acquisition — integrating IT, infrastructure and operations across UK / ES / RO / BE / NL / CH under high coordination and delivery pressure.

MY CONTRIBUTION

Global IT Programme Lead — accountable for integration governance, migration coordination and end-to-end delivery across all entities

KEY OUTCOMES

• Multi-country IT integration successfully delivered across all entities

• Integration governance and migration roadmap implemented across all workstreams

• Operational continuity maintained throughout transition and integration phases

REFERENCE 04

Western Union │ Financial Services │ 2010–2011 │ € n.nM

SITUATION

EROC — New regional Operations & Customer Service Center to be built and launched under tight timelines — including infrastructure, IT services, migration and operational readiness across multiple countries.

MY CONTRIBUTION

Global IT Programme Manager — accountable for infrastructure, IT services, migration and operational launch coordination.

KEY OUTCOMES

• Regional Operations Center successfully launched and operational on schedule

• IT infrastructure, systems and migration activities delivered across temporary and final sites

• New Data Center implementation completed — ensuring stable operational transition

REFERENCE 05

Western Union International Bank (WUIB) │ Financial Services │ 2013–2014 │ € n.nM

SITUATION

Integrate IT across 3 legal entities following acquisition — FR / BE / NL Delivery Units - in a complex multi-country environment.

MY CONTRIBUTION

Senior IT Programme Manager — coordinating cross-functional integration workstreams across IT, Operations, Compliance and Finance.

KEY OUTCOMES

• Multiple entities successfully integrated into WUIB without major disruption

• IT systems, operational processes and end-user environments migrated on schedule

• Operational and compliance continuity maintained throughout the integration